Oops, We’ve had an Email Snafu!

Have you been missing emails and emailed appointment reminders from us? We've had some recent issues that are causing our emails to go into Spam and if you use Gmail for your email, this has been a real problem. We have almost resolved the issues, but in the meantime, here's what you can do to continue getting our emails in your Inbox instead of your Spam folder.

  1. Check your Spam folder to see if our emails are going there, mark them as “Not Spam”.
  2. Go to the Gmail Settings (the gearbox at top right). Click “Settings” and then “Filters and Blocked Addresses”.
  3. Set up a filter so that email from *@redearthacupuncture.com and click “Create filter from this search”. Then click the checkbox for “Never send it to Spam”.
  4. Set up a second filter so that email from *@server.redearthacupuncture.com is also not sent to Spam in the same way you created the first one.

We apologize for the inconvenience. We've got our best folks working on it and hope to have it resolved soon.

Posted in Clinic News